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Hardware Issues?

REQUESTING SERVICE

Standard service requests can be placed by calling the following numbers:

M-F (5:30 am - 12:00 am)
S-S/Holidays (7 am - 9 pm)

(843) 792-3984, Option 1

You can place STAT work orders during non-staffed hours by following the instructions and prompts when calling in.

When you call, you will be asked to provide the following information:                               

  1. Equipment ID #

  2. Your first and last name

  3. Contact phone number

  4. Location of the equipment

  5. Problem with the equipment

OR:

Enter info into service portal below (after hours)

https://service.trimedx.com/tcp

Hospital Access Code:
MUSCUMC29425
CEID#
(EXAMPLE ONLY: find the one on your machine)

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